I gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
I also collect information to better understand how visitors use this website and to present timely, relevant information to them. Details of the data collected is provided throughout this policy.
PERSONAL DATA I COLLECT
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Below is the personal data that is collected via the Site.
Identity Data - This includes first name, last name and company name. This data is collected when you complete a contact form on the site.
Contact Data - This includes email address, telephone number, and website address. This data is collected when you complete a contact form on the site. The data collected is stored in my Wix account.
Marketing and Communication Data - This includes your first name and your email address. This data is collected when you opt-in to receive my email newsletter or when you opt-in to receive marketing and communications emails via my contact form. Marketing emails are sent via either Wix or Convertkit.
Technical Data - This includes your IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website. This data is collected via a third party, Google Analytics.
Usage Data - This includes information about how you use my website. This data is collected via a third party, Google Analytics. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Tracking Data - This includes information that is collected from you via cookies and other tracking technologies such as Facebook Pixels.
HOW YOUR PERSONAL DATA IS COLLECTED
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. This includes personal data you provide when you:
- Sign up to receive the Topknot Digital Media newsletter
- Make an inquiry either directly via email or via the contact form on this Site
- Download my free email marketing opt-in files
- Engage with me on social media platforms
- Hire me to provide services
- Enter a competition, giveaway, promotion or survey
As you interact with me on this Site, Technical Data to include IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website will be provided. This data is collected via a third party, Google Analytics.
HOW YOUR PERSONAL DATA IS STORED, USED AND DISCLOSED
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW YOUR PERSONAL DATA IS SHARED
I do not share any personal data that I receive without your permission.
HOW I USE YOUR PERSONAL DATA AND WHY IT IS COLLECTED
Your personal data will be used:
- When I need to create a contract for you for use of my services.
- When you have consented to receive marketing and communication emails from me via my email marketing providers, Convertkit or Wix.
- To improve my services to you via information collected via Google Analytics. The information collected will help me measure traffic and usage including the pages that you visit on my Site, the browser that you use and the location from which you access my Site.
HOW LONG YOUR PERSONAL DATA IS KEPT FOR
I am required by law to keep your basic personal data (name, address, contact details) for a minimum of 7 years after which time it will be destroyed. The information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
USE OF THE SITE BY CHILDREN
I do not provide services for purchase by children, nor do I market to children. If you are under 18, you may use my website only with consent from a parent or guardian.
YOUR LEGAL RIGHTS
If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data.
If you don’t want us to process your data anymore, please contact us directly at email@example.com to handle this request.
Alternatively, if it is in reference to any email marketing communications, there is an Unsubscribe link at the bottom of every email that is sent.
If you wish to raise a complaint on how I have handled your personal data please do contact me directly first at firstname.lastname@example.org so that I can look into the matter and rectify the situation as efficiently and securely as possible.
Cookies and How I Use Them
WHAT IS A COOKIE?
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. It isn’t a virus or spyware.
WHAT ARE THEY USED FOR?
Cookies help make website surfing easier for you. When you visit a website, like mine for example, for the first time, the server for my website will send a file to your computer, this installs itself automatically on the disk, your computer. It’s because of this cookie that you will be recognized the next time you visit my website, which helps me understand your visit to ensure I deliver the best website experience for you. Cookies help customize your website experience.
WHAT THE COOKIES ON THIS SITE DO
- The pages visited on the Site.
- The length of time spent on the Site and on each page within the Site.
- How the Site was found.
- What was clicked on while visiting the Site.
Topknot Digital Media does not collect or store any personal information using cookies. The information is not used to identify any individual.
Cookies may be used to collect information about browsing habits in order to deliver retargeted advertising via Instagram and/or Facebook. This is collected via a Facebook Pixel that has been installed on this website. The ads that may be delivered to you will only be for my products and services and not of any Third Parties.
HOW YOU CAN CONTROL COOKIES